Customer Support not just IT support

Want to be able to leave your support and troubleshooting to professionals, so that you can concentrate on helping your business to thrive?

The best kind of IT support is always there when you need it, keeps an eye on things to make sure problems don't arise and dives in and sorts incidents out on the rare - but unavoidable - occasions when they do. And that is just the kind of IT support that SuperSys IT Services provide - with the added advantage that you will always be able to talk to one of our technical support team, who deal with matters directly, sensibly and in language you can understand.
Best of all, we don't have to disrupt your offices to sort out your problems - with our remote support facilities, we can deal with most software and system problems directly over the internet, so that your machines stay in place, your people stay working, and the problems get sorted in a fraction of the time.

Services

Whatever the level and type of support is best for you and most effective for maintaining your business, SuperSys IT Services will provide it. We provide flexible support agreements which provide:

Remote support, taking care of all your business-critical facilities swiftly and unobtrusively, so that the business can keep on running
Telephone support, dealing with your queries and suggesting solutions to niggles and glitches as they arise
On-site support, tackling hardware problems and replacing faulty parts as applicable

Jargon-Free Consultancy

Feeling overwhelmed by the scale of an IT Project?

Relax and let SuperSys IT Services consultants plan and manage it for you. From server installations to full project management, if you need help and advice on managing and implementing your complex IT systems, our dedicated team of specialists will take the pain out of planning your IT.

In these days of austerity, most businesses and organisations want to make their IT work smarter for them and to ensure it works reliably. You may feel that some key parts of your systems need to be updated or you’d like to exploit technologies such as Office 365 or cloud services?

If you’re looking for genuinely objective, appropriate and jargon-free IT advice for your business, then SuperSys IT Services can help and provide you with the information that you need.

what we’re great at

Helpdesk Support

Our Support team are highly trained and experienced in dealing with a vast array of support requirements tailored to your company’s individual needs.

Remote Monitoring

Save time and money by eliminating unnecessary downtime. Our advanced remote monitoring tools allow us to proactively identify and prevent issues before they become a headache.

Network Support

We understand it is imperative to not only keep your IT systems operating around the clock but for them to also be running to their full potential.

Onsite Support

Our engineers are always available on the rare but unavoidable occasions onsite support is required.

IT Consultancy

Jargon-free IT advice for your business. Relax and let SuperSys IT Services consultants plan and manage your IT projects.

Managed Services

Using award-winning anti-virus and backup solutions allows us to make sure your network and IT systems are both protected against virus threats and backed up against loss of data.

WHAT THEY SAY

Microsoft Partner
Symantec
Teamviewer
Windows
Bronze Packages from
£50
/Month
  • 3+ Machines
  • Unlimited Telephone Support
  • Unlimited Remote Support
  • Limited Site Visits
Gold Packages from
£150
/Month
  • 5+ Machines
  • Server & Network Support
  • Unlimited Telephone & Remote Support
  • Unlimited Site Visits

Want to find out more?

+44 (0)1924 950700

info@supersys.net

1-3 Tithe Barn Street
Horbury
Wakefield
West Yorkshire
WF4 6HN